Definition And Dimensions Project Quality â€Myassignmenthelp.Com

Question: Discuss About The Definition And Dimensions Project Quality? Answer: Introduction A literature review focusses discusses on a particular subject. It is an exploration evaluation of a literature on a specific concept. This literature review gives an in-depth acquaintance of major project/program management areas i.e. quality management, risk management and procurement management. The aim of this literature review is to provide fundamental knowledge of the QRP concept. It defines each concept of QRP explains how it is interrelated to each other. It further describes the significance of quality, risk procurement management in an organization and its objectives. This literature review explains roles responsibilities of a QRP manager, its strategies, planning, processes etc. Many of the project management concepts of QRP system used in this literature review are interrelated to the previous reviews. This literature review gives advance information about QRP functions and its implementation in a project or organization, using the concepts discussed in earlier revie ws like goals, business case, strategic management, time, cost, team definition its role responsibilities etc. Definition of Quality Risk Procurement (QRP) systems QRP system revolves around three facilitating areas of project management. The quality management system is an approach to improve processes, plan, document and deliver a quality product or service in a project lifecycle. It will have project goals, allocation of responsibilities, governance measures, etc. to ensure quality(Knowles, 2011) . Risk management involves planning, analysis, evaluation, tools techniques to manage risks, monitor mitigation of the risks to reduce its impact (Rouse, 2016). Procurement management encompasses planning, purchase, transportation and warehousing of the goods services using standard methodologies. QRP systems framework QRP system is designed to facilitate project strategies, objectives deliver the product or services. Quality, risk procurement functions are integrated into each phase in a project management framework. QRP functions in setting goals, defining strategies, planning, documentation, execution and monitoring to the smooth delivery of the program. Quality, risk procurement are strongly interconnected need to be planned effectively to meet its objectives. Adapting to new plans processes as per the customer need leads to the customer value (Highsmith, 2009). Effective coordination communication is a foundation for the planning forecasting. In an earlier phase, a high-level implementation plan is developed followed by quality risk planning in later stages. These plans are evaluated keeping project objectives into consideration and then the whole planning cycle is repeated to exterminate impacts. A delivery manager should ensure the constant delivery of the project or product by remov ing impediments if any (Stanley, 2012). They shall negotiate with the stakeholders, address procurement issues, facilitate high level planning, remove blockers, etc. Manager should put effort for enhanced service delivery in the agreed budget resources. QRP management concepts Quality in project management refers to the level of a service or a product which meets requirement expectation of the customer. It involves QM master plan, quality control quality assurance, conflict determination its removal, etc. Different authors explain quality in their own way but signifies a common objective. As per Paul J. Fields, quality management are set of processes that regulate quality objectives, policies and responsibilities that satisfy the need of the project (Fields, 2016). Another author Ron Basu suggests a three-dimensional model of project quality as design quality, process quality Organizational quality (Basu, 2004). The efficiency of a project is often measured as the amount of resources, time money used to give desired output or efficient product. It can be seen as how the allocated resources have been used efficiently to deliver the product or service. Productivity on the other hand can be measured as the rate of effectiveness with an organization uses its resource to be productive in planning, quality, monitoring, execution delivery. Responsiveness to the market means that how well an organization is proactive reactive to the changing market trends. It can be denoted as the capability of an organization to respond effectively, timely efficiently to the market threats, opportunities, business environment changes in order to meet customer satisfaction. Organizational resilience is another management concept which is termed as the capability of an organization to forestall respond efficiently to the changes or abrupt distractions in order to survive grow. Resilience of an organization can be well related to QRP functions and measured on effective quality risk planning, mitigation of risks if any, leadership, resource allocation etc. Objectives of Program/Project QRP system QRP system acts as an architect between the business case and the project objectives. It provides the means to achieve business case or project objectives in an integrated and optimized manner. Without a proper quality, risk procurement process it is next to impossible to meet corporate objectives. The plans, policies and strategies of an organization are shaped keeping quality management, risk management procurement management in consideration. QRP main objectives are customer satisfaction, high quality product or services smooth delivery in allocated resources. Sub goals of QRP functions are effective planning, minimize the potential deviations from the set goals, minimizing mitigating risks, efficient procurement management system. Roles responsibilities of the QRP Manager QRP manager should be competent enough to handle all professional, cultural, managerial and technical aspects of a project. One of the significant responsibility of a QRP manager is to supervise the quality and to coordinate with the team other stakeholders to ensure the deliverables. Poor coordination can lead to delays, errors or even failure of the product. Employee performance evaluation, program evaluation, performance reviews are key areas in supervision (Carter, 2016). Successful coordination can be achieved by planning, organizing, directing, controlling etc. Recruitment, coaching, staffing, skill enablement and staff training are also one of the vital responsibilities of a manager which falls under human resource management category. The manager needs to identify the staff with required skills, get them trained in the methodologies, products processes, engage them track their productivity (Heathfield, 2016). Asset management as a responsibility for a QRP manager comes und er the category of the procurement process. It is a practice of maintaining and optimizing the utilization of assets services. It also includes development of asset management information systems, continuous improvement of asset management strategies, evaluation of asset ownership, asset relocation and asset disposal policies. The financial management deals with the procurement, allocation and control of financial resources to be allocated to the project. QRP makes an effort to minimize the potential deviations from set goals of project objectives of financial, performance and environment. To meet the budgetary crisis, there is a need of improved budgeting process and advanced financial management practices (Shukla, 2017). Schedule slippage is one of the major risks, which a QRP manager need to quantify while doing risk analysis. Schedule plan is an integrated part of the project management plan which helps in evaluating the project performance. QRP manager should contribute in the listing evaluating milestones deliverable with start end dates as per the schedule. Best practices to form execute policies procedure is to identify the key policies which need to be clear, intensive consistent. Manager needs to find a reliable source of the information consultation. An organized policy structure shall be created. As stated above, QRP manager should ensure smooth coordination between the different stakeholders the teams which is possible only by effective timely communication. All the relevant information shall be shared with a QRP manager, who shall further communicate it with the designated teams members. QRP managers should ensure that the supplier meets the demand and the need of the customer within the range of the agreed funds with utmost quality. Quality management is an indispensable part of the product design and construction process. Under quality management, the manager needs to oversee the master plan, quality assurance, conflict resolution k nowledge management to meet the functional requirements. Risks are generally deviation from the designated target. The manager needs to be proactive implement contingency planning technique to control major, moderate minor risks. Active planning coordination is required to deal with endogenous or internal risks, whereas exogenous risks need much consideration mitigation planning as they are beyond control (Sule, 2016). In Procurement management, managers responsibility is to plan the procurement process, identify the goods services, conduct the procurement, administer, supplier coordination, control procurement and closure (Rowley, 2013). Contractual model in procurement management is the best exercise to reduce risks the cost as it is not possible for any organization to manufacture all its products, assets or services. Fixed price contract, time material and cost reimbursable contract are the three major categories of procurement contracts. An effective contractual model gi ves priority to cost optimization improved risk management (Smith, 2016). All the three aspects of QRP equally contribute to organization success influence its working methodologies. The plans, policies and the strategies of an organization are shaped keeping quality management, risk management procurement management in consideration. Functions within QRP Corporate objectives outline the functionality of an organization. All the strategic planning, business planning, budgeting, resource planning etc. are defined and executed keeping corporate objectives of an organization on precedence. It provides the strategic focus, performance measurement relate the business requirement. Strategy for a QRP model is generally to work on the key areas of corporate objectives like market share, product range, productivity, innovation, cost-effectiveness, customer satisfaction, physical financial resources. Financial strategy for growth efficiency, customer strategy to satisfy retain the existing customer and to acquire new customers, operational strategy to ensure quality minimize risks are some of the strategies which are part of a QRP model (Olsen, 2017). Appropriate design aids in understanding the scope of a project, reducing risks, improving quality, re-designing sub processes and developing new technologies. The quality of a service depend s upon effective communication of a supplier purchaser. Planning and controlling are two discrete functions of QRP and yet they are interlinked coexist. Controlling or monitoring actually compares the actual performance with a planned performance to evaluate any deviations act subsequently (Samiksha, 2016). Planning is a dynamic phase of a project lifecycle. In return to ensure the success of planned objectives, controlling or monitoring plays a significant role. The project objectives requirement may change over a period of time it is important to redefine the plan process in quality, risk procurement aligned with changing project objectives to maintain project value. Conclusion To summarize quality, risk procurement management is an indispensable part of a project management process. This literature review provides a broader picture of QRP functions its importance in any organization. It helps in understanding the implementation of quality, risk procurement management in different phases of a project lifecycle. This literature review completely has an edge over the earlier reviews as it provides further detail description of the key concepts of project management fundamentals. In previous literature reviews, focus was given to basic program management definitions, goals, strategic management, business case, project governance, teams definition, their roles responsibilities, scope planning, time planning and cost estimation. QRP management is a constant process to improve project deliverables meet customer needs. There are set of roles responsibilities under QRP function like identifying risk, preparing mitigation plans, providing utmost quality, procu rement management, asset management, supervision, monitoring, effective communication, schedule management etc. which lead to the successful functioning of a project. This literature review has given in-depth information about QRP functions which helps an aspiring management student to understand learn project management concepts. Explanation in this literature review gives a virtual experience of handling projects. References Basu, R. (2004). The Definition and Dimensions of Project Quality. In Managing Quality in Projects. Retrieved from https://www.gpmfirst.com/books/managing-quality-projects/definition-and-dimensions-project-quality Carter, M. (2016). Management Function of Coordinating / Controlling: Overview of Basic Methods. Retrieved from https://managementhelp.org/managementcontrol/index.htm Fields, P. (2016). Project Quality Management. Retrieved from https://projectmanager.org/images/downloads/PDC_2015_Presentations/project_quality_management_x.pdf Heathfield, S. (2016). What Is Human Resource Management. Retrieved from https://www.thebalance.com/what-is-human-resource-management-1918143 Highsmith, J. (2009). Adaptation in project management through agile. Safari Books Online. Retrieved from https://searchsoftwarequality.techtarget.com/feature/Adaptation-in-project-management-through-agile Knowles,https://www.znrfak.ni.ac.rs/SERBIAN/010-STUDIJE/OAS-3-2/PREDMETI/III%20GODINA/316-KOMUNALNI%20SISTEMI%20I%20ZIVOTNA%20SREDINA/SEMINARSKI%20RADOVI/2014/S175%20-%20S200.pdf. Retrieved from https://www.znrfak.ni.ac.rs/SERBIAN/010-STUDIJE/OAS-3-2/PREDMETI/III%20GODINA/316-KOMUNALNI%20SISTEMI%20I%20ZIVOTNA%20SREDINA/SEMINARSKI%20RADOVI/2014/S175%20-%20S200.pdf Olsen, E. (2017). Examples of Strategic Objectives. Retrieved from https://onstrategyhq.com/resources/examples-of-strategic-objectives/ Rouse, M. (2016, August). risk management. Retrieved from https://searchcompliance.techtarget.com/definition/risk-management Rowley, J. (2013). Project Procurement Management Knowledge Area. Retrieved from https://4squareviews.com/2013/08/13/5th-edition-pmbok-guide-chapter-12-project-procurement-management-knowledge-area/ Samiksha, S. (2016). 3 Major Relationships between Planning and Controlling Functions of Management. Retrieved from https://www.yourarticlelibrary.com/management/3-major-relationships-between-planning-and-controlling-functions-of-management/8734/ Shukla, G. (2017). Budgeting and Financial Management in the Public Sector. Retrieved from https://dcid.sanford.duke.edu/academics/exed/budget Smith, P. (2016, August 30). Implementing Cost Reduction Programmes Contract and Supplier Management. Retrieved from https://spendmatters.com/uk/implementing-cost-reduction-programmes-contract-supplier-management/ Stanley, M. (2012, December 12). Government Digital Service. Retrieved from https://gds.blog.gov.uk/2012/12/12/a-day-in-the-life-of-a-delivery-manager/ Sule, E. (2016, May ). Impact Of Exogenous And Endogenous Risks On Systemic Risk In Indonesian Banking. 5(5). Retrieved from https://www.ijstr.org/final-print/may2016/Impact-Of-Exogenous-And-Endogenous-Risks-On-Systemic-Risk-In-Indonesian-Banking.pdf